Custom Upgrade Gallery
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See examples of our Custom Upgrade work and results.
What Our Clients Say
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Read testimonials from our satisfied customers
Shanell worked our nurses week event and was an absolute blessing! She was so kind and car...more
I had the most amazing massage. My therapist took her time i never felt rushed. It was jus...more
I took my daughter here for her birthday for a mommy n me spa day. IT WAS AMAZING!!! They ...more
Was treated great. Enjoyed the whole experience
Wellness & Retreats is and has always been the standard in healing and relaxation.
Great experience and solid pricing
Frequently Asked Questions
Get answers to common questions about Custom Upgrade.
The Custom Upgrade is an add-on that personalizes your booked service. After a brief consultation, we adjust duration, techniques, or products to match your needs. Options include aromatherapy, focused massage, or advanced skin treatments, priced and scheduled to fit your appointment.
Yes. Most services can accommodate a Custom Upgrade — massages, facials, body treatments, and wellness sessions. Some medical or specialized therapies may have limits; our team will confirm compatibility and recommend appropriate enhancements during booking.
We recommend requesting your Custom Upgrade at booking or at least 24-48 hours before your appointment. This ensures availability of specific therapists, products, and timing adjustments. Short-notice requests may be accommodated subject to scheduling and resource availability.
Yes, Custom Upgrades are priced as add-ons. Costs vary by enhancement type, duration, and product choices. Pricing details are provided during booking and confirmed before service. We’ll provide transparent estimates so you can choose upgrades within your budget.
Safety is our priority. During consultation, disclose any medical conditions, allergies, or recent surgeries. Our licensed practitioners will recommend safe modifications or decline certain upgrades if risk exists, and can coordinate with your healthcare provider if needed.
You can modify or cancel upgrades according to our appointment policy. Notify us at least 24 hours in advance for full flexibility; later changes may incur fees depending on staffing and product preparation. Contact our front desk for assistance and confirmation.