Frequently Asked Questions

Get answers to common questions about Facial - 60 mins (Members Only).

The treatment lasts a full 60 minutes, allowing extra time for deep cleansing, multiple masks, and personalized care. Please arrive a few minutes early to complete intake forms so the therapist can begin promptly and tailor the session to your skin.

This facial suits most skin types, especially dry, dull, or congested complexions seeking hydration and brightening. Sensitive or medically compromised skin should be discussed during booking so we can adjust ingredients and techniques for safety and comfort.

Avoid strong exfoliants, chemical peels, or retinoids for 48–72 hours before your appointment. Arrive with minimal makeup and inform us about medications, recent procedures, or allergies. Hydration and sun protection before and after will help maximize results.

You may experience mild redness or sensitivity after deep cleansing and extractions, usually resolving within hours to a day. We apply calming products and provide aftercare guidance; contact us if irritation worsens or persists beyond the expected timeframe.

For maintenance, monthly facials are recommended to sustain hydration and manage congestion. Depending on goals and skin condition, your therapist may suggest more frequent visits initially or a tailored schedule to achieve and maintain optimal results.

Members can book online through the member portal, call our front desk, or use the mobile app. Membership-only service requires valid member credentials; contact us for assistance or to confirm benefits and any exclusive pricing prior to booking.