Frequently Asked Questions

Get answers to common questions about Exceptional Massage - 60 mins - Members Only.

Your therapist begins with a brief consultation to review preferences and concerns, then provides a customized 60-minute massage focused on relaxation and therapeutic benefit. Expect quiet, restorative time with recommendations for aftercare and follow-up sessions as needed.

Members can book online through the member portal, call the front desk, or schedule during checkout. Discounts apply automatically for eligible plans; please log in or confirm membership at booking to secure member pricing.

This service is discounted for Basic, Chiro Club, Essential, Preferred, and Wellness membership plans. Specific discount amounts and availability depend on your plan; contact membership services or the front desk for exact pricing details.

Generally member discounts apply exclusively and cannot be combined with other promotions or third-party discounts. Occasionally special packages allow stacking; contact our front desk to confirm current offers and eligibility.

Please disclose any medical conditions, recent injuries, areas of pain, allergies, pregnancy, or current medications. Also share pressure preferences and problem areas so the therapist can tailor the session safely and effectively.

We request at least 24 hours notice to avoid cancellation fees. Members should review their specific plan terms, as some membership tiers have modified cancellation or rescheduling privileges. Contact us promptly to reschedule if needed.